Author | Ellis Douglas
Version | 1.0
Updated | 9th October 2025
Categories | [support]
This article will explain being unable to undeploy an extension through the extension manager due to the missing red X icon.
The user should go to the Cluster Manager found on the toolbar at the top of the Extension Manager and Click the i icon on the server that is currently in use (marked with a green tick) until you see a list of extensions, here you can undeploy.