Author | Judith López
Version | 1.0
Updated | 19th Jan 2021
Categories | [support]
All Windchill versions.
If the server has a completely damaged installation, download and install he latest Platform installer from the extension center.
It will always contains the latest version of the extension platform.
It will preserve any extensions that were previously installed.
It can be reinstalled over an existing server and will correct any issues.
In certain cases of a corrupted installation it may be necessary to use the platform removal tool. This would be when extensions themselves are reporting major failures, such as verification errors.
A server restart will be required.